Human Resources Online Training

Enroll in Individual Courses or the Full Program to Save $800

Questions or comments? Contact us for more information.

Prerequisites: HS Diploma/GED, basic PC skills, and familiarity with the Internet

Human Resources Training Online Program

Partnership with the City University of New York (CUNY)

Queens College Professional & Continuing Studies (PCS) and Emerging Technologies Institute (ETI) have partnered to deliver ETI’s online career training programs to potential students interested in the option of online instruction.

Select one option:
1. Register with Queens College – Complete the PCS Registration Form
2. Register with ETI – Complete the ETI enrollment agreement (OLT-QTR)

Once registered, click on “Enroll Today” to process your payment.

Financial Assistance is available:

Human Resources – Online Training

This program helps prepare individuals for the Human Resource Certification Institute’s (HRCI) PHR and SPHR certification examinations. This program also prepares students for the Society for Human Resource Management (SHRM) CP and SCP certification examinations.

Our online human resources training program teaches key skills required in human resource professionals, including the ability to lead and motivate others. Human resources concepts and applications are also examined, as well as ethics and professional standards that every organization should follow.

Every organization strives to be more effective and efficient in reaching its goals and objectives. In an ideal world, your strategy is well defined and aligned with the goals of the organization. HR has a seat at the executive table, helping to set and implement strategy throughout the organization, and all the day-to-day administrative HR activities efficiently support the organizational strategy.

Occupational Objective related to our human resources training program: Human Resource Professional, Compensation and Benefits Analyst, Administrator, Staffing Manager, Recruiter

Follow this link for human resources jobs in your area.

Program: 87 clock hours


Course Listing – Online Human Resources Training Program


Regularly $4,590

Course Delivery Online
Duration 9-Week Quarter
$25 Registration Fee Included in Price
Certificate/Diploma Yes with Final Score
Availability Now Available

Enroll in individual courses below – Or enroll in full program to save $800


An Introduction to Human Resources


Recruiting and Retention Strategies

  • Recruiting Talent
  • Retaining your Talent Pool
  • Creating a High-Retention Organizational Culture Simulation
  • Employer Branding
  • Devising an Effective Corporate Wellness Program
  • Addressing Attrition in High Performance Team
  • Final Exam: Recruiting and Retention Strategies

Essential of Interviewing and Hiring

  • Screening Applicants for Interviewing
  • Preparing to Interview
  • Conducting an Effective Interview
  • Behavioral Interview Techniques
  • Selecting the Right Candidate
  • Screening Applicants for Emotional Intelligence
  • Final Exam: Essential of Interviewing and Hiring

The Role of HR as a Business Partner

  • From Cost Center to Strategic Partner
  • Linking HR Functions to Organizational Goals
  • Managing Talent for Organizational Success
  • Using Metrics and Designing Strategic Initiatives
  • Final Exam: The Role of HR as a Business Partner

Organizational Behavior

  • Fundamentals of Organizational Behavior for the Individual
  • Fundamentals of Organization – Groups
  • Understanding Organizational Power and Politics
  • Organizational Structure and Employee Behavior
  • Organizational Behavior: Dynamics of a Positive Organizational Culture
  • Final Exam: Organizational Behavior


Human Resource Certification Institute (HRCI) PHR and SPHR Certifications


Human Resources Core Knowledge (HRCI: PHR/SPHR-aligned)

  • Final Exam: Human Resources Core Knowledge (HRCI: PHR/SPHR-aligned)
  • Human Resources Core Knowledge: Skills, Concepts, and Tools
  • Human Resources Core Knowledge: Functions and Activities

Business Management and Strategy (HRCI: PHR/SPHR-aligned)

  • Final Exam: Business Management and Strategy (HRCI: PHR/SPHR-aligned)
  • Business Management and Strategy: The HR Function and Business Environment
  • Business Management and Strategy: HR and the Strategic Planning Process
  • Business Management and Strategy: HR Functions and Roles

Workforce Planning and Employment (HRCI: PHR/SPHR-aligned)

  • Final Exam: Workforce Planning and Employment (HRCI: PHR/SPHR-aligned)
  • Workforce Planning and Employment: Employment Legislation
  • Workforce Planning and Employment: Recruitment Strategies
  • Workforce Planning and Employment: Sourcing and Selecting Candidates
  • Workforce Planning and Employment: Orientation, Onboarding, and Exit Strategies

Human Resource Development (HRCI: PHR/SPHR-aligned)

  • Final Exam: Human Resource Development (HRCI: PHR/SPHR-aligned)
  • Human Resource Development: Regulations and Organizational Development
  • Human Resource Development: Employee Training
  • Human Resource Development: Performance Appraisal and Talent Management

Compensation and Benefits (HRCI: PHR/SPHR-aligned)

  • Final Exam: Compensation and Benefits (HRCI: PHR/SPHR-aligned)
  • Compensation and Benefits: Regulations, Strategies, and Needs Assessment
  • Compensation and Benefits: Managing Policies, Programs, and Activities
  • Compensation and Benefits: Organizational Responsibilities

Employee and Labor Relations (HRCI: PHR/SPHR-aligned)

  • Final Exam: Employee and Labor Relations (HRCI: PHR/SPHR-aligned)
  • Employee and Labor Relations: Employment Regulations and Organizational Programs
  • Employee and Labor Relations: Behavioral and Disciplinary Issues and Resolution
  • Employee and Labor Relations: Unions and Collective Bargaining

Risk Management (HRCI: PHR/SPHR-aligned)

  • Final Exam: Risk Management (HRCI: PHR/SPHR-aligned)
  • Risk Management: Organizational Risk and Safety and Health Legislation
  • Risk Management: Workplace Safety, Security, and Privacy

Strategic Human Resource Management (HRCI: SPHR-aligned)

  • Final Exam: Strategic Human Resource Management (HRCI: SPHR-aligned)
  • Strategic HR for SPHR Exam Candidates Part I
  • Strategic HR for SPHR Exam Candidates Part II


Society for Human Resource Management (SHRM) CP and SCP Certifications


SHRM-CP/SCP: HR Competencies

  • HR Competencies: Leadership and Ethical Practice
  • HR Competencies: Business Acumen and Relationship Management
  • HR Competencies: Consultation and Critical Evaluation
  • HR Competencies: Global and Cultural Effectiveness and Communication

SHRM-CP/SCP: Management of People

  • Management of People: Talent Acquisition and Retention
  • Management of People: Employee Engagement
  • Management of People: Learning and Development
  • Management of People: Total Rewards

SHRM-CP/SCP: Organization and the HR Function

  • Organization and HR: Structure of the HR Function
  • Organization and HR: Organizational Effectiveness and Development
  • Organization and HR: Workforce Management and Using Technology and Data
  • Organization and HR: Employee Relations

SHRM-CP/SCP: Workplace Management and HR

  • Workplace Management: Global HR, Diversity, and Inclusion
  • Workplace Management: Risk Management
  • Workplace Management: Corporate Social Responsibility
  • Workplace Management: Employment Laws and Regulations

SHRM-CP/SCP: HR Strategy Management

  • Human Resource Strategy Management: Strategic Planning
  • Human Resource Strategy Management: Business and HR Strategy

SHRM- SCP: HRM for Senior HR Professionals

  • Advanced HR Management: Competencies for Senior HR Professionals Part I
  • Advanced HR Management: Competencies for Senior HR Professionals Part II
  • Advanced Human Resources Management: People and Organization
  • Advanced Human Resources Management: Workplace and HR Strategy


Human Resource Strategies


Recruiting, Screening, and Onboarding Effectively

  • Ensuring Onboarding Success
  • Hitting the Recruitment Bull’s-eye
  • Applicant Screening: The First Step in Hiring the Best
  • Guarding Against Interviewing Biases
  • Conducting Interviews: Asking the Right Questions
  • Creating a Compelling Job Description
  • Hiring Strategic Thinkers
  • Hiring a New Employee
  • Fringe Benefits: Maintaining a Competitive Hiring Advantage
  • Aligning Recruitment to job Requirements
  • Preventing High Turnover Rates: How to Keep the Best
  • Disciplines of Organizational Learning: Personal Mastery
  • Surviving the Talent Crunch

Hiring Strategic Thinkers

  • Planning for Skills Needs and Managing Performance
  • Building Career Development Programs and Succession Planning
  • Implementing Transformational HR
  • Individual Behavior in Organizations