ONLINE COMMUNICATION COURSES

 

Earn a Diploma from a New York State Licensed and US Accredited school

Our online communication courses are designed for Individuals who want to develop or refresh their communication skills.

Are you reluctant to voice your opinions to your colleagues for fear they’ll be judged negatively? Do you find yourself avoiding awkward communication situations? Confident communication skills are essential for healthy and successful relationships, whether personal or professional. Once you’ve learned how to apply them, these skills enhance your influence and help you achieve your goals. Communicators have an enormous advantage if their relationships are based on rapport-building trust and credibility. But trust and credibility are not the only essentials. You also need to use specific communication behaviors to project confidence in all your verbal and nonverbal interactions.

Course Listing – Online Communication Courses

How to Write an Effective Internal Business Case               
Preparing a Business Case
Writing a Business Case
Presenting Your Case                  

E-mail Essentials for Business               
Using E-mail and Instant Messaging Effectively
Addressing and Redistributing E-mail
Managing Your E-mail
TestPrep Exam – Final Exam: E-mail Essentials for Business

Telephone Essentials for Business               
Essential Skills for Professional Telephone Calls

Business Writing Basics               
Business Writing: Know Your Readers and Your Purpose
Business Writing: How to Write Clearly and Concisely
Business Writing: Editing and Proofreading
Business Impact Series – Writing for Business
Business Challenge Series – Written Communication
TestPrep Exam – Final Exam: Business Writing Basics

Business Grammar Basics               
Business Grammar: Parts of Speech
Business Grammar: Working with Words
Business Grammar: The Mechanics of Writing
Business Grammar: Punctuation
Business Grammar: Sentence Construction
Business Grammar: Common Usage Errors
TestPrep Exam – Final Exam: Business Grammar Basics

Interpersonal Communication               
Interpersonal Communication: Communicating with Confidence
Interpersonal Communication: Targeting Your Message
Interpersonal Communication: Listening Essentials
Interpersonal Communication: Communicating Assertively
Interpersonal Communication: Being Approachable
Simulation – Effective Interpersonal Communications Simulation
TestPrep Exam – Final Exam: Interpersonal Communication

Workplace Conflict               
Workplace Conflict: Recognizing and Responding to Conflict
Workplace Conflict: Strategies for Resolving Conflicts

Fundamentals of Working with Difficult People               
Working with Difficult People: Identifying Difficult People
Working with Difficult People: How to Work with Aggressive People
Working with Difficult People: How to Work with Negative People
Working with Difficult People: How to Work with Procrastinators
Working with Difficult People: How to Work with Manipulative People
Working with Difficult People: How to Work with Self-serving People
Working with Difficult People: Dealing with Micromanagers
Business Impact Series – Coping with Aggressive Behavior in the Workplace
Business Impact Series – Blame Backfires–Conquer Negative Thinking
Business Challenge Series – Reacting to Co-workers Who Try Taking Advantage

Negotiation Essentials               
Negotiation Essentials: What Is Negotiation?
Negotiation Essentials: Planning for Negotiation
Negotiation Essentials: Communicating
Negotiation Essentials: Persuading
Negotiation Essentials: Avoiding Pitfalls in Negotiations
Simulation – Conducting a Successful Negotiation Simulation
Business Challenge Series – Location Does Matter

Emotional Intelligence Essentials               
What is Emotional Intelligence?
Improving Your Emotional Intelligence Skills: Self-awareness and Self-management
Using Emotional Intelligence on the Job
Simulation – Emotional Intelligence at Work Simulation

Fundamentals of Cross Cultural Communication               
Culture and Its Effect on Communication
Communicating Across Cultures
Improving Communication in Cross-cultural Relationships
Business Impact Series – Communicating with a Cross-cultural Audience
Business Challenge Series – Dispute Resolution in International Contracts

Getting Results without Direct Authority               
Getting Results without Direct Authority: Building Relationships and Credibility
Getting Results without Direct Authority: Persuasive Communication
Getting Results without Direct Authority: Reciprocity
Getting Results without Direct Authority: Influencing Your Boss
Business Impact Series – Influencing Key Decision Makers
Business Challenge Series – Influence and Persuasion

Listening Essentials               
Listening Essentials: The Basics of Listening
Listening Essentials: Improving Your Listening Skills
TestPrep Exam – Final Exam: Listening Essentials

Constructive Feedback and Criticism               
Giving Feedback
Giving Constructive Criticism
Receiving Feedback and Criticism

Anger Management Essentials               
Anger Management Essentials: Understanding Anger
Anger Management Essentials: Managing and Controlling Anger

Communicating Effectively with the ‘C’ Level                
Preparing to Communicate Effectively at the ‘C’ Level
Techniques for Communicating Effectively with Senior Executives

Running Effective Business Meetings               
Preparing for Effective Business Meetings
Managing Effective Business Meetings
Dealing with Common Meeting Problems
Business Impact Series – When Too Many Meetings Are Just Too Much
Business Impact Series – Making Meetings Work
Business Challenge Series – Managing Meetings for Productivity and Effectiveness

Basic Presentation Skills               
Basic Presentation Skills: Planning a Presentation
Basic Presentation Skills: Creating a Presentation
Basic Presentation Skills: Delivering a Presentation
Business Impact Series – Handling Difficult Questions as a Presenter

Communicate with Diplomacy and Tact                
The Impact of Situation and Style When Communicating with Diplomacy and Tact
Strategies for Communicating with Tact and Diplomacy
Delivering a Difficult Message with Diplomacy and Tact

Professional Networking Essentials               
Professional Networking Essentials: Finding Opportunities To Make Connections
Professional Networking Essentials: Developing Confidence

Writing Skills for Technical Professionals               
Writing for Technical Professionals: Preparation and Planning
Writing for Technical Professionals: Effective Writing Techniques

Communicating with Impact               
Interpersonal Communication that Builds Trust
Communication Methods that Make Sense – and Make Your Point
Being a Receptive Communication Partner
Communication Challenges: Navigating Choppy Waters
Business Impact Series – Making Yourself Approachable
Business Challenge Series – Asserting Yourself in the Workplace

Workplace Conflict               
Preventing Unhealthy Workplace Conflict
Working Out and Through Conflict
Adapting Your Conflict Style
Business Impact Series – Confrontation: What’s the Best Approach
Business Impact Series – Personal Conflict Styles
Business Challenge Series – Coping with Accusations in the Workplace
Business Challenge Series – Managing Conflict
Business Challenge Series – Manager to Manager Conflict
Business Challenge Series – Conflict: Avoid, Confront, or Delay?
Business Challenge Series – Meeting the Challenge of Workplace Conflict

Issue-focused Negotiation               
Issue-focused Negotiation: Are You Ready?
You and Your Negotiating Counterpart
Reaching a Negotiated Agreement
Business Impact Series – Effective Body Language in Negotiations
Business Challenge Series – Vendor Negotiations: Choosing the Best Approach
Business Challenge Series – Tailoring Your Negotiating Approach

Developing Your Emotional Intelligence               
Emotional Intelligence: Owning Your Emotions
Emotional Intelligence: Building Self-Management Skills
Emotional Intelligence: Being Aware of the Emotions of Others
Emotional Intelligence: Applying EI at Work
Business Impact Series – How High Is Your EQ?
Business Challenge Series – Emotional Intelligence at Work

Getting Results through Personal Power               
Personal Power and Credibility
Building Personal Power through Influence
Influence Others with Political Savvy

How to Succeed in Listening               
Be a Better Listener
Roadblocks to Excellent Listening
Active Listening Skills for Professionals
Mastering Active Listening in the Workplace
Business Impact Series – Listening to Improve Conversation
Business Challenge Series – Effective Listening
Business Challenge Series – Listening with Skill

Constructive Feedback               
Feedback and Its Vital Role in the Workplace
Delivering Feedback
Receiving Feedback
Making Feedback a Regular Occurrence
Business Impact Series – Criticism in Context
Business Challenge Series – Giving Appropriate Feedback
Business Challenge Series – Giving Feedback to Coworkers

Engaging Others with Tact and Diplomacy               
Diplomacy and Tact for Every Day
Diplomacy and Tact in Challenging Situations
Connecting with Others through Diplomacy and Tact
Using Humor with Diplomacy and Tact

Working with Difficult People               
Difficult People: Why They Act That Way and How to Deal with Them
Difficult People: Can’t Change Them, so Change Yourself
Difficult People: Strategies to Keep Everyone Working Together

Managing and Controlling Anger               
The Essentials for Anger Management

Cross-Cultural Communication               
How Culture Impacts Communication
Using Communication Strategies to Bridge Cultural Divides                 

Communicating with Senior Executives               
Capturing the Attention of Senior Executives

Effective Business Meetings               
Planning Meetings Fit for Purpose
Running Meetings in Better Directions

Effective Business Writing               
Audience and Purpose in Business Writing
Clarity and Conciseness in Business Writing
Editing and Proofreading Business Documents

Writing a Business Case               
Developing an Effective Business Case

Using E-mail Effectively in the Workplace               
Writing Effective E-mails and Instant Messages
Sending E-mails to the Right People
Organizing Your E-mail

Essential Skills for Professional Telephone Calls               
Keeping Business Calls Professional

Practical Grammar for Business Writing               
Using the Parts of Speech
Getting the Details Right: Spelling Basics
Abbreviating, Capitalizing, and Using Numbers
Using Punctuation Marks
Creating Well-Constructed Sentences
Troublesome Words and Phrases: Common Usage Mistakes in Writing

Making the Most of Your Presentations               
Planning an Effective Presentation
Building Your Presentation
Ensuring Successful Presentation Delivery

Skills for Communication Success               
The Art and Science of Communication
Making an Impact with Non-verbal Communication
Trust Building through Effective Communication
Choosing the Right Interpersonal Communication Method to Make Your Point
Become a Great Listener
Do We Have a Failure to Communicate?