Online Communication Courses




Regularly $2,638

 Course Delivery  Online
 Number of Units  53
 Certificate/Diploma  Yes with Final Score
 Availability  Now Available

Earn a Diploma from a New York State Licensed and US Accredited school

Our online communication courses are designed for Individuals who want to develop or refresh their communication skills.

Are you reluctant to voice your opinions to your colleagues for fear they’ll be judged negatively? Do you find yourself avoiding awkward communication situations? Confident communication skills are essential for healthy and successful relationships, whether personal or professional. Once you’ve learned how to apply them, these skills enhance your influence and help you achieve your goals. Communicators have an enormous advantage if their relationships are based on rapport-building trust and credibility. But trust and credibility are not the only essentials. You also need to use specific communication behaviors to project confidence in all your verbal and nonverbal interactions.

Course Listing – Online Communication Courses

Achieving Emotional Intelligence
Navigating Your Own Emotions
Navigating Other People’s Emotions
Navigating the Workplace with Emotional Intelligence

Communicating Internationally
Being a Responsible Corporate Digital Citizen

Communicating Tactfully and Diplomatically
Acting with Diplomacy and Tact
Navigating Challenging Situations with Diplomacy and Tact

Communicating with Senior Executives
Capturing the Attention of Senior Executives

Cross-Cultural Communication
How Culture Impacts Communication
Using Communication Strategies to Bridge Cultural Divides

Dealing with Workplace Conflict
The Many Approaches to Facing Workplace Conflict
Facing and Resolving Conflict in the Workplace

Developing Effective Negotiation Skills
The First Steps in Negotiating
Negotiating the Best Solution

Developing Your Listening Skills
Listening Even When it’s Difficult to Listen
Using Active Listening in Workplace Situations

Effective Business Meetings
Planning Meetings Fit for Purpose
Running Meetings in Better Directions

Effective Business Writing
Audience and Purpose in Business Writing
Clarity and Conciseness in Business Writing
Editing and Proofreading Business Documents

Effective Communication
Communicating with Confidence

Essential Skills for Professional Telephone Calls
Keeping Business Calls Professional

Getting Results through Personal Power
Personal Power and Credibility
Building Personal Power through Influence
Influence Others with Political Savvy

Making the Most of Your Presentations
Planning an Effective Presentation
Building Your Presentation
Ensuring Successful Presentation Delivery

Managing and Controlling Anger
The Essentials for Anger Management

Note-taking Skills
Taking Effective and Professional Notes

Practical Grammar for Business Writing
Using the Parts of Speech
Getting the Details Right: Spelling Basics
Abbreviating, Capitalizing, and Using Numbers
Using Punctuation Marks
Creating Well-constructed Sentences
Troublesome Words and Phrases: Common Usage Mistakes in Writing

Skills for Communication Success
The Art and Science of Communication
Making an Impact with Non-verbal Communication
Trust Building through Effective Communication
Choosing the Right Interpersonal Communication Method to Make Your Point
Become a Great Listener
Do We Have a Failure to Communicate?

Storytelling Basics
Fundamentals of Business Storytelling

The Art of Feedback
Polishing Your Feedback Skills
Gaining a Positive Perspective on Feedback

Using E-mail Effectively in the Workplace
Writing Effective E-mails and Instant Messages
Sending E-mails to the Right People
Organizing Your E-mail

Working with Difficult People
Difficult People: Why They Act That Way and How to Deal with Them
Difficult People: Can’t Change Them, so Change Yourself
Difficult People: Strategies to Keep Everyone Working Together

Writing a Business Case
Developing an Effective Business Case

Writing Skills for Technical Professionals
Improving Your Technical Writing Skills