1. What is ChatGPT?

2. Practical ChatGPT: From Use Cases to Prompt Engineering & Ethical Implications

a. ChatGPT & Its Practical Use Cases

b. ChatGPT Prompt Engineering Examples & Use Cases

c. Finetuning Your ChatGPT Prompts

d. ChatGPT's Impact on Various Industries

e. Ethical, Privacy, & Intellectual Property Considerations for ChatGPT

f. The Role of ChatGPT in Shaping Our Future

g. Final Exam: ChatGPT: From Practical Use Cases to Prompt Engineering and Ethical Implications

3. Exploring ChatGPT

a. Creating a custom chatbot using ChatGPT

b. Automating content generation with prompt engineering for ChatGPT (GPT-4)

c. ChatGPT Security Vulnerabilities

d. Leadercamp on-demand: Exploring Generative AI and ChatGPT

e. Leadercamp on-demand: Power Techniques and Tips for ChatGPT

f. An Introduction to GPT Models

g. Designing a personalized agent with AgentGPT Templates

4. Microlearning: Gen AI Enabled Productivity & Collaboration

a. Automating workflows with Copilot in Zapier (Email automation)

b. Automating meeting notes with Mem

c. Automating meeting & call notes with Fireflies AI

d. Using SaneBox to automate your inbox

e. Automating Email responses with Grammarly AI companion

f. Automating presentation slides with Beautiful.ai

g. Automating Image Generation with DALL-E Prompt engineering

h. Automating translations with Filmora using Copilot

i. Automating Transcription with Google AI Speech-to-Text

j. Scheduling tasks automatically with Reclaim AI

k. AI SIMULATOR:

• Using Generative AI for Travel Operations

• Managing Technology Projects with AI

1. 220-1201: CompTIA A+ Core 1

a. Hardware and Display Components

b. Mobile Accessories and Connectivity

c. Optimizing Mobile Devices

d. Networking Fundamentals

e. Wireless Networking and Services

f. Networking Concepts and Configurations

g. Internet Connection Types and Features

h. Network Troubleshooting Tools and Techniques

i. Cable Types and Connectors

j. RAM and Storage Solutions

k. Motherboards, CPUs, and Expansion Cards

l. Power Supplies and Cooling

m. Multifunction Devices and Printers

n. Cloud Computing Concepts

o. Client-Side Virtualization

p. Cloud and Virtualization Troubleshooting

q. Problem Solving and Best Practices

r. Troubleshooting Storage and RAID Issues

s. Troubleshooting Displays and Peripherals

t. Troubleshooting Networks and Printers

u. CompTIA 220-1201: A+ Core Exam 1 | Practice Test

v. CompTIA 220-1101: A+ Core Exam 1 | Practice Test

2. 220-1202: CompTIA A+ Core 2

a. Windows OS Fundamentals & Editions

b. Windows Configuration & Tools

c. Windows Settings & Networking

d. macOS & Linux Essentials

e. Physical & Logical Security

f. Malware, Social Engineering, & Removal Steps

g. Mobile Device Security & Data Destruction

h. Windows OS Troubleshooting

i. Mobile OS & App Troubleshooting

j. PC Security Troubleshooting

k. Documentation & Change Management

l. Workstation Backup & Recovery

m. Safety, Environmental, Policy, & Communication

n. Privacy, Licensing, & Policy Concepts

o. Communication & Professionalism

p. Scripting Fundamentals & Automation

q. Remote Access & AI Basics 

r. CompTIA 220-1202: A+ Core 2 | Practice Test

s. CompTIA 220-1102: A+ Core 2 | Practice Test

3. FC0-U61: CompTIA IT Fundamentals+

a. Basic IT Concepts

b. Data, CPUs, & Troubleshooting

c. Computer Devices & Components

d. Internet, Storage, & Computer Systems

e. Networking & Wireless Technologies

f. Operating Systems

g. Software Concepts

h. Software Development Concepts

i. Database Concepts

j. CIA Triad

k. Privacy & Encryption

l. Authentication & Disaster Recovery

m. FC0-U61: IT Fundamentals (ITF+) | Practice Test

1. DevOps Core Concepts

a. DevOps Agile Development: Agile Processes for DevOps

b. DevOps Agile Development: DevOps Methodologies for Developers

c. DevOps Smart Failure: Fail Fast & DevOps

d. DevOps Security Considerations: Securing DevOps Pipeline

e. DevOps Security Considerations: DevSecOps Principles

f. DevOps Continuous Testing: Testing Approaches

g. DevOps Continuous Testing: Testing Methodologies

h. DevOps- More Than Just Dev & Ops

i. Maturing DevOps Practice in the Enterprise

j. Your DevOps Journey: Optimizing Flow

k. Your DevOps Journey: Tools and Automation

l. Your DevOps Journey: Architecture and Virtualization

m. Your DevOps Journey: Amplifying Feedback

n. Your DevOps Journey: Continual Learning and Experimentation

o. Introduction to DevOps principles for machine learning

p. Explore DevOps Continuous Security and Continuous Operations

q. Define the foundation pillars of DevOps: Architecture and Technology

r. Introduce the foundation pillars of DevOps: Culture and Lean Product

2. Enterprise Developer

a. DevOps Mindset: DevOps Principles & Implementation Approach

b. DevOps Mindset: Understanding DevOps Tools

c. The Language of DevOps: DevOps Principles & Practices

d. The Language of DevOps: DevOps Tools & Processes

e. DevOps Agile Development: Agile Processes for DevOps

f. DevOps Agile Development: DevOps Methodologies for Developers

g. DevOps Smart Failure: Fail Fast & DevOps

h. DevOps Collaboration Tools: Tools for Continuous Integration

i. DevOps Collaboration Tools: Tools for Continuous Delivery

j. Final Exam: Enterprise Developer – DevOps

3. DevOps Developer

a. DevOps Tools: Selecting the Right Tools

b. Using Git for DevOps: Using Git Effectively

c. Using Docker for DevOps: Configuring Docker for Continuous Delivery

d. Ansible: Continuous Delivery and Monitoring Using Ansible Playbook and Tower

e. Chef for DevOps: Managing Infrastructure Using Chef

f. Chef for DevOps: Automate Infrastructure Using Chef Tools & Templates

g. Puppet for DevOps: Installing & Working with Puppet Components

h. Puppet for DevOps: Working with Puppet Bolt & Continuous Delivery for PE

i. Jenkins for DevOps: Jenkins Configuration for DevOps

j. Jenkins for DevOps: Automated Testing & Advanced Jobs Using Jenkins

k. SaltStack for DevOps: Working with SaltStack Components

l. SaltStack for DevOps: Configuration Management with SaltStack

m. Final Exam: DevOps Developer

4. DevOps Lead

a. Best Practices for DevOps Implementation

b. DevOps Cloud Automation: AWS DevOps Tools

c. DevOps Cloud Automation: Advanced AWS Pipelines and DevOps Using Azure

d. DevOps Cloud Automation: DevOps with Google Cloud Platform

e. DevOps Automation: Configuration Management

f. DevOps Automation: Delivery Mechanisms

g. CI/CD Implementation for DevOps

h. DevOps with Docker: Management in the Cloud

i. DevOps Continuous Testing: Testing Approaches

j. DevOps Continuous Testing: Testing Methodologies

k. Final Exam: DevOps Lead

5. DevOps Engineer

a. Scaling DevOps: Pipelines at Scale

b. Scaling DevOps: Infrastructure at Scale

c. Enterprise DevOps with Docker

d. DevOps Continuous Feedback: Implementing Continuous Feedback

e. DevOps Continuous Feedback: Loop Tools

f. DevOps Security Considerations: Securing DevOps Pipeline

g. DevOps Security Considerations: DevSecOps Principles

h. Final Exam: DevOps Engineer

1. Digital Marketing Institute Essentials

a. The Four Ps: Essential Factors in Marketing

b. Understanding Approaches to Social Media Communication

c. Assessing Risks in Digital Transformation Initiatives

d. Building a Digital-ready Culture

e. Cultivating Digital Dexterity

f. Sending E-mails to the Right People

g. Writing Effective E-mails and Instant Messages

h. Preparing a Great Virtual Presentation

i. Building and Delivering a Great Virtual Presentation

j. Conveying Your Message without Words

2. Conveying Your Message without Words

a. Marketing: The Process and Functions that Build Customer Relationships

b. Creating Brands through People and Planning

c. Leadercamp on-demand: Contagious - Why Things Catch On

d. Initiating Customer Engagement Through Digital Marketing Strategies

e. Using Digital Marketing and Social Media

f. Shaping, Not Dictating, the Customer Experience

g. Customer Experience Basics: Digital and Physical Channels

h. Maintaining a Human Connection in the Digital World

i. Fostering a Digital Culture of Agility and Innovation in Marketing and Sales

3. Marketing in the Digital World

a. Digital Transformation Insights: Marketing & Sales

b. Digital Transformation Insights: Engineering Functions

c. Design Thinking: Starting Your Journey

d. Framing Opportunities for Effective Data-driven Decision Making

e. Tuned In: Uncover the Extraordinary Opportunities That Lead to Business Breakthroughs

f. Building Trust: Ethics and the Marketing Mix

g. Effective Digital Community Management

h. Embracing a Customer-obsessed Mentality

i. Customer Experience Basics: Digital and Physical Channels

j. Mapping and Analyzing Customer Journeys

k. Achieving Customer-centric Design with User Personas

l. Recognizing Organizational Risks

m. Assessing Organizational Risks

n. Managing Organizational Risks

o. Keeping Your Skill Set Current in the Digital Economy

p. PMI-ACP®: Introduction to Agile

q. Building Digital Dexterity in Organizations

r. Driving Change: A Playbook of Best Practices for a Digital Transformation

4. Content Marketing Manager

a. Marketing: The Process and Functions that Build Customer Relationships

b. Understanding Approaches to Social Media Communication

c. Improving Marketing with Big Data

d. Creating Brands through People and Planning

e. Building Trust: Ethics and the Marketing Mix

f. Applying Competitive Advantage to Marketing Strategies

g. Effective Digital Community Management

h. Creating & Managing Properties in Google Analytics

i. Analyzing Audiences & User Behavior in Google Analytics

j. Using Explorations & Reports in Google Analytics

k. Nurturing the Creative Power of Your Team

l. Get Organized and Stop Procrastinating

m. Design Thinking for Innovation: Brainstorming and Ideation

n. Developing a Team of Creative Gurus

o. Unlocking Your Own Creative Genius

p. AI SIMULATOR: The Creative Leader - Creative Thinking & Innovation

5. Content Strategy & Curation

a. Viewing the Big Picture Strategically

b. Using Strategic Thinking as a Manager

c. Strategic Product and Service Management

d. Business Execution: How Things Get Done

e. Synchronize Goals to Optimize Your Team

f. Customer Service: Adapting to Your Customers' Cues

g. Customer Service: Interpreting Customers’ Service Priorities

h. Customer Service: Discovering Customer Needs

i. Customer Service: Fostering a Service Mindset

j. Effective Digital Community Management

k. Understanding Approaches to Social Media Communication

l. Telling a Business Story

m. Motivating Action with a Compelling and Data-driven Story

6. Writing and Communication

a. Understanding Approaches to Social Media Communication

b. Strategies for the Modern Public Relations Professional

c. Writing with a Professional Mindset

d. Writing Skills for Public Relations

e. Writing Effective E-mails and Instant Messages

f. Writing and Preparing an Effective Speech

g. Expanding Your Communication Skill Set

h. Customer Service: Interpreting Customers’ Service Priorities

1. Finance Essentials

a. Basic Elements of Financial Statement Acumen

b. Basic Budgeting Concepts for Non-financial Professionals

c. Basics of Accounting for Non-financial Professionals

d. Future of Banking: Technology, Trends, and Transformation

e. Comprehending Financials: A Guide to Financial Statements

f. Financial Statement Analysis for Non-financial Professionals

g. Managing with a Cost-control Mindset

h. Focusing on the Bottom Line as an Employee

i. Leadercamp on-demand: Business Acumen Series on Finance

j. Key Accounting Concepts and Principles

k. Preparing Financial Statements and Closing Accounts

2. Accountant Journey

a. Key Accounting Concepts and Principles

b. Recording, Posting, and Balancing the Books

c. Preparing Financial Statements and Closing Accounts

d. Accounting for Stock Transactions

e. Viewing the Big Picture Strategically

f. Recognizing Organizational Risks

g. Managing Organizational Risks

h. Using Strategic Thinking as a Manager

i. Understanding Big Data Fundamentals

j. Fundamentals of Data Analytics

k. Evaluating Systems with Data Modeling

l. Exploring Data Visualization

m. Foundations of Data Literacy

3. Digitizing Finance

a. Understanding Digital Transformation in Financial Services

b. Exploring Digital Transformation in Financial Services

c. Outlining Strategies That Drive Digital Transformation in Finance

d. Exploring Emerging Digital Transformation Trends in Banking

e. Exploring Factors for Sustained Digital Transformation in Banking

f. Improving Banking with Digital Transformation

g. Digital Transformation Insights: Banking

4. AI in Finance

a. AI in Finance

b. Evaluating AI Models in Banking

c. AI Model Applications in Banking

d. AI Model Evaluation in High-Risk Banking

e. Evaluate ROI Models for AI/ML Investments

f. Define an AI strategy to create business value in financial services

5. Microsoft Excel 365

a. Getting started

b. Entering data

c. Managing data

d. 10 common tools

e. Working with tables

f. Using Custom and Conditional Formatting

g. Exploring essential functions

h. Using advanced functions

i. Getting started with charts

j. Working with advanced charts

k. Creating PivotTables and PivotCharts

l. Working with macros

m. Enhancing a worksheet with visual elements

n. Using the Forecast Sheet tool

6. Microsoft Dynamics 365 Finance

a. Learn the fundamentals of Microsoft Dynamics 365 Finance

b. Configure and use the general ledger

c. Configure and use cash and bank management, and sales tax

d. Configure and use budgeting

e. Explore the core capabilities of Microsoft Dynamics 365 finance and operations apps

f. Configure apps in finance and operations

g. Create financial reports in Microsoft Dynamics 365 Business Central

h. Configure and work with analytics and reporting in finance and operations apps

i. Describe shared features of the finance and operations apps

j. Explore finance and operations apps integration concepts

k. Get started with chart of accounts

l. Get started with Dynamics 365 Finance Business performance planning

m. Build data models in finance and operations apps

n. Explore data integration concepts in finance and operations apps

o. Define a Microsoft AI strategy to create business value in finance

p. Get started with Finance insights

q. Set up Finance insights

r. Explore general ledger in Microsoft Dynamics 365 Finance

s. Explore expense management, fixed asset management, and budgeting in Microsoft Dynamics 365 Finance

t. Configure Accounts payable

u. Intelligent cash flow

v. Use customer payment predictions

w.       Explore accounts payable and accounts receivable

x. Revenue and expense deferrals

y. Intelligent budget proposal

z. Recurring contract billing

aa. Set up Asset leasing

bb. Set up multiple element revenue allocation

cc. Set up ledgers and journals

dd. Set up and use Intelligent OCR for vendor invoices

ee. Configure and perform periodic processes

1. Talent Management

a. Professional in Human Resources: Candidate Interviewing and Selection

b. Onboarding Excellence for HR Professionals

c. Enhancing Hiring Decisions with Effective Applicant Screening

d. Transforming Talent Management

e. Devising a Winning Recruitment Strategy

2. Diversity & Inclusion

a. Hiring for Diversity

b. Workplace Diversity, Equity, and Inclusion in Action

c. From Awareness to Action: Managing Team Behavior

d. Advancing Meaningful Diversity In The Workplace: Session Replay

3. Performance Management

a. Engaging and Challenging Your Top Performers

b. Leveraging the Power of Performance Management

c. Assessing Your Organization's Potential for High Performance

d. Managing Employee Development and Growth

4. Employee Retention, Compensation, & Benefits

a. BOOK SUMMARY:

• MIT Sloan Management Review Article on Salary, Benefits, Bonus . . . and Being

• The Manager's Guide to HR: Hiring, Firing, Performance Evaluations, Documentation,
  Benefits, and Everything Else You Need to Know, Second Edition

• Help Them Grow or Watch Them Go: Career Conversations Employees Want

• The Power of Thanks: How Social Recognition Empowers Employees and Creates a
  Best Place to Work

• Make Their Day! Employee Recognition That Works, Second Edition

• The Enthusiastic Employee: How Companies Profit by Giving Workers What They
  Want

5. Organizational Culture

a. Professional in Human Resources: Organizational Culture

b. Removing Systemic Bias from Organizational Culture: Session Replay

6. Setting the Foundation with Trust

a. Earning and Offering Trust at Work

b. Building Up Your Emotional Intelligence

7. Investing in Self-Awareness

a. Becoming Your Own Best Coach

b. Gauging Your Leadership Performance

c. Building Success through Self-improvement

d. Moving from Bias to Inclusion in a DEI Journey

8. Listening with Intention & Purpose

a. Overcoming Barriers to Effective Listening

b. Enhancing Communication through Listening

9. Developing a Coaching Mindset

a. Strength under Pressure: Building Perseverance and Resilience

b. Conveying Your Message without Words

c. Leadercamp on-demand: Coach and Grow Your Team

d. Delivering Feedback That Encourages Growth

e. Developing Personal Accountability

10. Lead Inclusively

a. Leading Inclusively Leadercamp: Session Replay

b. Embedding Inclusion into Everyday Experiences

11. Human Resources Professional

a. Leadercamp on-demand: Demystifying the 2024 HRCI Exam Refresh

b. Professional in Human Resources:

• Introduction to PHR

• Business Environment

• Stakeholder Relationships

• Risk Management Practices

• Business Measures

• Organizational Culture

• Workforce Planning Foundations

• Talent Acquisition Strategy and Employer Branding

• Candidate Interviewing and Selection

• Foundations of Organizational Learning

• Career Pathing and Professional Growth

• Succession Planning and Performance Data

• Administering Learning and Development Programs

• Learning and Development Trends

• Total Reward Strategy, Compensation Programs, and Methods

• Variable Pay and Incentives

• Benefits and Non-Monetary Rewards

• Pay Equity, Executive Compensation, and

• Communication

• Employee Lifecycle and Engagement Fundamentals

• Surveys and Focus Groups for Engagement

• Designing Engagement Programs

• Performance Management and Rewards

• Coaching and Corrective Actions

• Retention and Offboarding

• Engagement Trends

• Health, Safety, and Security Regulations

• Workplace Substance Abuse and Privacy Issues

• Creating and Communicating Policies

• Senior SPHR Exam Summary

• PHR Exam Eligibility and Passing Requirements

• 2024 HRCI Exam Refresh: Session Replay

c. Human Resources and the HRCI Professional in Human Resource Certification

1. Leadership Foundations

a. Inspiring High Performance Through Motivation

b. Transforming Leadership Vision into Organizational Reality

c. Developing Influence Through Positive Leadership

d. The Essential Practices of Emotionally Intelligent Leaders

e. Business Execution: How Things Get Done

f. Leading an Innovation Culture to Future-proof Your Organization

g. Expert Reflections: Future-Proof Leadership — Change Management with an Intergenerational Edge

h. Expert Reflections—What Will Be Your Leadership Legacy?

i. Navigating Your Team through Strategic Change

j. Adapting Your Communication Style to Lead Effectively

k. Leadercamp on-demand: Unlocking Your Leadership Potential

l. Planning Your Growth as a Leader

m. Synchronize Goals to Optimize Your Team

n. Leading through Shared Vision

o. Leadercamp on-demand: Active Leadership Series on Leadership

p. Leadercamp on-demand: Project Your Leadership Brand

q. Leadercamp on-demand: Building Innovative Teams

r. Leadership Insights on Leading through Change

2. Leadership Transitions

a. Navigating a First-time Manager Role

b. Leadership Transitions: Becoming a Frontline Manager

c. Leadership Transitions: Moving into Middle Management

d. Leadership Transitions: Moving into Senior Leadership

e. Leadercamp on-demand: The On-ramp to Leadership

f. Leadercamp on-demand: The Transformational Shift

3. Inclusive Leadership

a. Neurodiversity in the Workplace

b. Adopting New Leadership Mindsets to Drive DEI

c. Activating DEI Culture Shifts

d. Advancing DEI with Agility

e. Embedding Inclusion into Everyday Experiences

f. Reimagining the Employee Experience: DEI from Hire to Retire

g. Running Inclusive Meetings

h. Leading across Cultures

i. Conveying Your Message without Words

j. Building Shared Understanding across Cultural Divides

k. Advancing Meaningful Diversity In The Workplace: Session Replay

l. Leadercamp on-demand: Unified Leadership: Inspiring Meaningful Change

m. Removing Systemic Bias from Organizational Culture: Session Replay

n. Leadercamp on-demand: Reimagine Inclusion

o. Truth, Hope, and Equity in a Disrupted World: Session Replay

p. Leadercamp on-demand: Inclusive Leadership

q. Leading Inclusively Leadercamp: Session Replay

r. Leadercamp on-demand: LGBTQ+ Etiquette and Common Bloopers

s. Embracing Allyship Leadercamp: Session Replay

t. Global Perspectives on Race, Ethnicity, and Equity: U.S., Brazil, and Japan Reply Session

u. Global Perspectives on Race, Ethnicity, and Equity: France and Denmark Replay Session

v. Global Perspectives on Race, Ethnicity, and Equity: Malaysia, Singapore, and India Replay Session

w. Cross-Cultural Communication and Sensitivity

x. Using Communication Strategies to Bridge Cultural Divides

y. Engaging the Power of a Multigenerational Workforce

4. Women in Leadership

a. Leadercamp on-demand: Women in Leadership—Let’s Move the Needle

b. Leadercamp on-demand: Women's Career Development Amidst the Pink Pandemic

c. Women in Leadership: Moving Beyond Gender Roles as a Leader

d. Leadership Insights on Developing Women Leaders

e. Women in Leadership: Mastering Key Leadership Competencies

f. Women in Leadership: Building Your Infrastructure for Leadership

5. Leadership Simulations

a. AI SIMULATOR:

• Analytical & Critical Thinking

• Avoiding Burnout in Remote Teams

• Change Management in the Age of AI: Leading Your Team to Success

• Coaching an Underperforming Employee

• Cultivating Empathy and Connection

• Executive Presence

• Exploring Manager Self-Assessments

• Giving Constructive Feedback

• Giving Developmental Feedback

• Giving Developmental Feedback to an Underperformer

• Holding Career Conversations Using the GROW Coaching Model

• Lead the Team – Leadership Influence

• Leading through Change

• Making Ethical Decisions

• Running Effective Meetings

• Setting Professional Boundaries with Peers

• Setting SMART Goals

• The Creative Leader: Creative Thinking & Innovation

6. Developing as a Leader

a. Leading through Inspiration

b. Leadercamp on-demand: Inspire Greatness

c. Gauging Your Leadership Performance

d. Storytelling for Leaders

7. Leading Teams

a. Becoming an Effective Cross-functional Team Member

b. Psychological Safety: Building a Culture of Inclusion and Innovation

c. Expert Reflections: People-Centric Leadership — Communicating in the New World of Work

d. From Awareness to Action: Managing Team Behavior

e. Expert Reflections: Safe Spaces, Strong Teams

f. Building and Leading Successful Teams

g. Delivering Feedback That Encourages Growth

h. Leadership Toolkit: Running a Team Debrief

i. Strategies for Managing Technical Teams

j. Leadercamp on-demand: 10 Essential Team Needs

k. Leadercamp on-demand: The Kind Leader Series – Collaboration

l. Leadercamp on-demand: The Kind Leader Series – Connection

m. Leadercamp on-demand: The Kind Leader Series – Control

n. Leadercamp on-demand: The Kind Leader Series – Commitment

o. Leadercamp on-demand: Implementing Servant Leadership in the Corporate World

p. Leadercamp on-demand: Servant Leadership

q. Leadercamp on-demand: Unlocking Your Leadership Potential

r. Talent Development and Transformation: Transforming Your Leadership: Session Replay

s. Leading In The New Normal Leadercamp: Session 1 Replay

t. Leading In The New Normal Leadercamp: Session 2 Replay

u. Leading In The New Normal Leadercamp: Session 3 Replay

v. Leading in a Hybrid Workplace

w. Managing Conflict on Your Team

1. First-Time Manager

a. Navigating a First-time Manager Role

b. Sink or Soar — Thriving as a First-Time Manager: Session Replay

c. Becoming a First-time Boss

d. Leadercamp on-demand: The On-ramp to Leadership

e. Leadercamp on-demand: The Transformational Shift

f. Leadercamp on-demand: Sink or Soar — Thriving as a First-Time Manager

g. Expert Reflections: Sink or Soar — Thriving as a First-Time Manager

2. First Time People Manager Simulations

a. AI SIMULATOR:

• Addressing Conflict in Your Team

• Delegating Responsibly, Not Recklessly

• Developing Future Leaders/ Developing People

• Driving for Results

• Forming a Cross-functional Team

• Fostering Accountability

• Handling Difficult Conversations with Grace

• Handling Requests for a Pay Raise

• Managing Emotions During Crucial Conversations

• Overcoming Hybrid Team Challenges

• Project Management Essentials

• Providing Constructive Feedback During Performance Reviews

• Setting Team Goals for Productivity 

• Strategic Thinking

3. Management Decision Making

a. Problem Solving: Generating Solutions

b. Leadercamp on-demand: Making Effective Decisions in Teams/Decision Making

c. Leadercamp on-demand: Demystifying the Problem Solving Process

4. Delegation

a. Leadercamp on-demand: Delegation and Time Management

b. Effectively Directing and Delegating as a Manager

c. Choosing and Preparing Your Delegate

d. Getting What You Expect from Your Delegate

e. Taking Your Team to the Next Level with Delegation

f. Unlocking the Power of Upward Delegation

5. Managing Up

a. Capturing the Attention of Senior Executives

b. Administrative Support: Working in Partnership with Your Boss

c. Unlocking the Power of Upward Delegation

d. Expert Reflections: Managing Up — How to Build a Better Relationship with Your Manager

e. AI SIMULATOR: Managing Up / Delegating Up

f. Leadercamp on-demand: Managing Up

6. Managing a Crisis

a. Incident Preparedness: Active Shooter Training

b. Managing in a Crisis

c. Making Difficult Conversations Meaningful

d. How to Manage Difficult Conversations

e. Making the Most of an Organizational Change

f. Navigating Your Team through Strategic Change

g. Leadercamp on-demand: Strategies for Navigating Difficult Conversations

7. Dealing with Conflict

a. Working Well with Others

b. Forging Relationships with External Stakeholders

c. Building Rapport through Strong Collaboration

d. Managing Conflict on Your Team

e. Coping in a Toxic Workplace

f. A Difficult Boss Doesn't Have to Be a Difficult Problem

g. Leadercamp on-demand: Managing Conflict Series on Active Listening

h. Leadercamp on-demand: Managing Conflict Series on Assertion

i. Leadercamp on-demand: Managing Conflict Series on Conflict Management

j. Leadercamp on-demand: Working in Harmony With All Personalities

k. From Awareness to Action: Managing Team Behavior

8. Managing Team Conflict

a. Coping in a Toxic Workplace

b. Managing Conflict on Your Team

c. Leadercamp on-demand: Managing Conflict Series on Active Listening

d. Expert Reflections: Can We Talk for Real? Navigating Workplace Conflicts

e. Leadercamp on-demand: Managing Conflict Series on Conflict Management

f. From Awareness to Action: Managing Team Behavior

9. Leading Change

a. Navigating Your Team through Strategic Change

b. Expert Reflections: Leadership in Turbulent Times

c. Expert Reflections: Agile Transformation — Enabling Change

d. Leadership Insights on Leading through Change

e. Leading through the Challenge of Change

f. Making the Most of an Organizational Change

g. Embracing Change at Work

h. Leadercamp on-demand: Dealing with Change as Humans

i. Leadercamp on-demand: Navigating Unknown-Unknowns in Strategy and Execution

j. Leadercamp on-demand: Tips and Tricks from the Trenches of Innovation

k. Leadercamp on-demand: The Catalyst

l. Leadercamp on-demand: Seizing the Upside of Turbulence

1. Getting to know the Office 365 web portal

2. MO-110: Microsoft Office Specialist: Word Associate

a. Managing documents

b. Sharing & collaborating on documents

c. Proofing documents

d. Working with text

e. Formatting documents

f. Finding & replacing text

g. Structuring documents

h. Inserting & formatting tables

i. Creating custom document elements

j. Managing references

k. Managing sources

l. Illustrating with graphic elements

m. Using multimedia

3. MO-310: Microsoft Office Specialist: PowerPoint Associate

a. Getting started

b. Creating Presentations

c. Saving & Sharing Presentations

d. Ten common tools

e. Collaborating & customizing PowerPoint 365

f. Designing your slides

g. Moving your slides in PowerPoint Microsoft 365

h. Creating transitions between slides in PowerPoint Microsoft 365

i. Adding & reusing animations in multiple slides in PowerPoint Microsoft 365

j. Inserting text

k. Formatting your presentation

l. Protecting your presentation

m. Using images

n. Using graphic elements

o. Using multimedia

p. Using tables & SmartArt

q. Using charts

r. Setting up slide shows

4. MO-210: Microsoft Office Specialist: Excel Associate

a. Getting started

b. Entering data

c. Viewing & printing worksheets

d. Setting your work preferences

e. 10 common tools

f. Enhancing a worksheet with visual elements

g. Collaborating safely

h. Troubleshooting errors

i. Automating tasks

j. Formatting cells

k. Referencing cells

l. Managing data

m. Using Custom and Conditional Formatting

n. Performing logical and conditional calculations

o. Analyzing and forecasting data

p. Adding & arranging data

q. Working with macros

r. Working with tables

s. Creating and Managing PivotTables

t. Exploring essential functions

u. Using advanced functions

v. Formatting cells and ranges

w. Getting started with charts

x. Working with advanced charts

y. Using PivotTables and PivotCharts

5. Microsoft Outlook 365

a. Getting started

b. Sending email

c. Managing & filing email

d. Searching & organizing items

e. Automating & collaborating

f. Enhancing your email design

g. Adding attachments & content to emails

h. Working with contacts

i. Managing the calendar

j. Customizing your experience

k. Configuring the Outlook Client

l. Organizing emails

m. Adding elements & printing emails in Outlook Microsoft 365

n. Getting things done with tasks & notes

o. Optimizing Workflows

p. Using calendar tools & tasks in Outlook Microsoft 365

q. Setting up the application in Outlook Microsoft 365

r. Illustrating your emails in Outlook Microsoft 365

s. Using contact tools in Outlook Microsoft 365

t. Designing & Shaping email

u. Formatting email text

6. Microsoft Teams

a. Getting started

b. Organizing meetings

c. Formatting messages

d. Using messaging, notification, & call tools

e. Managing teams & channels

f. Working with apps

g. Collaborating in meetings

h. Finding & organizing files

i. Managing Microsoft Teams:

• Meetings & Events

• Channels & Chats

• External Collaboration

• Managing Security & Compliance

• Monitoring & Reporting

• Governance Planning

• Group & Role Management

• Group & Role Management

• Clients & Devices

• Microsoft Teams Environment Management

• Network Planning & Configuration

• Assessing & Troubleshooting Issues

• Security & Compliance in Microsoft Teams

• Policy Packages

7. Copilot

a. Introduction to Copilot for Microsoft 365

b. Implement Copilot for Microsoft 365

c. Optimizing communication & information with Copilot for Microsoft 365

d. Creating documents efficiently with Copilot for Microsoft 365

e. Unlocking productivity with the Microsoft 365 Copilot app

f. Managing knowledge with Microsoft 365 Copilot in SharePoint & beyond

g. Creating content with Microsoft 365 Copilot in Word & other apps

h. Automating data analysis with Microsoft 365 Copilot in Excel

i. Enhancing communication with Microsoft 365 Copilot in Outlook & Teams

j. Building a Customer Insight Assistant agent with Microsoft 365 Copilot

k. Performing actions with Microsoft 365 Copilot in Outlook

l. Automating data analysis with Copilot in Excel 365

m. Discovering Copilot for Windows 11

n. Finding your OneDrive for Business files with Copilot Chat

1. Project Management Essentials

a. New Project Manager Essentials

b. Defining a Project Scope and Team

c. Creating a Project Schedule and Budget

d. Managing a Project to Minimize Risk and Maximize Quality

e. Navigating through Changes and Conflicts in Projects

f. Taking Final Steps to Bring a Project to its Close

g. Project Selection & Initiation

h. Scope, Schedule, & Cost Planning

i. Resource & Risk Planning

j. Communication, Changes & Documentation

k. Controlling Project Work & Closing

l. Planning & Controlling the Project Schedule

m. Project Management Practical Exercises

n. Planning Documents

o. Documents & Terminology

p. Expert Reflections: Getting Projects Back on Track

q. AI SIMULATOR: Project Management Essentials

2. Technical Program Management

a. Introduction

b. Life Cycle & Activities

c. Stakeholder Collaboration & Communication

d. Governance & Oversight

e. Managing Change in Technical Programs

f. Solving Complex Problems in Technical Programs

g. Supporting Strategic Alignment

h. Addressing Risk in Technical Programs

i. Toolbox for the Program Manager

j. Assessing Performance & Benefits Delivery

k. Final Exam: Technical Program Management

3. Certified Associate in Project Management (CAPM)®

a. Project Management Key Concepts

b. Project Roles & Responsibilities

c. Project Principles

d. Project Lifecycles

e. Project Performance Domains

f. Stakeholder Performance Domain

g. Team Performance Domain

h. Development Approach & Life Cycle Domain

i. Planning Performance Domain

j. Work Performance Domain 

k. Uncertainty Performance Domain

l. Common Project Management Models

m. Project Planning Artifacts - Part 1

n. Project Planning Artifacts - Part 2

o. Project Functions

p. Delivery Performance Domain

q. Measurement Performance Domain

r. Performance Measurement Metrics

s. Project Tailoring

t. Common Project Management Methods

u. Common Project Management Artifacts

v. Key Project Management Calculations

w. Applying Essential Formulas

x. Agile Adaptive Project Management

y. Other Adaptive Methodologies

z. Business Analysis Framework

aa. Certified Associate in Project Management (CAPM) Seventh Edition | Practice Test

1. An Introduction to Python Programming

a. What is Python?

2. Python Novice

a. Getting Started with Python: Introduction

b. Complex Data Types in Python: Working with Lists & Tuples in Python

c. Complex Data Types in Python: Working with Dictionaries & Sets in Python

d. Complex Data Types in Python: Shallow & Deep Copies in Python

e. Conditional Statements & Loops: If-else Control Structures in Python

f. Conditional Statements & Loops: The Basics of for Loops in Python

g. Conditional Statements & Loops: Advanced Operations Using for Loops in Python

h. Conditional Statements & Loops: While Loops in Python

i. Functions in Python: Introduction

j. Functions in Python: Gaining a Deeper Understanding of Python Functions

k. Functions in Python: Working with Advanced Features of Python Functions

l. Final Exam: Python Novice

3. Python Apprentice

a. Advanced Python Topics: File Operations in Python

b. Advanced Python Topics: Exceptions & Command Line Arguments

c. Advanced Python Topics: Modules & Virtual Environments

d. Advanced Python Topics: Migrating from Python 2 to Python 3

e. Python Classes & Inheritance: Introduction

f. Python Classes & Inheritance: Getting Started with Classes in Python

g. Python Classes & Inheritance: Working with Inheritance in Python

h. Python Classes & Inheritance: Advanced Functionality Using Python Classes

i. Data Structures & Algorithms in Python: Fundamental Data Structures

j. Data Structures & Algorithms in Python: Implementing Data Structures

k. Data Structures & Algorithms in Python: Sorting Algorithms

l. Data Structures & Algorithms in Python: Implementing Sorting Algorithms

m. Data Structures & Algorithms in Python: Trees & Graphs

n. Data Structures & Algorithms in Python: Implementing Trees & Graphs

o. Final Exam: Python Apprentice

4. Python Journeyman

a. Python Unit Testing: An Introduction to Python's unittest Framework

b. Python Unit Testing: Advanced Python Testing Using the unittest Framework

c. Python Unit Testing: Testing Python Code Using pytest

d. Python Unit Testing: Testing Python Code Using doctest

e. Python Requests: HTTP Requests with Python

f. Flask in Python: An Introduction to Web Frameworks & Flask

g. Flask in Python: Building a Simple Web Site Using Flask

h. Flask in Python: User Interactions in Flask Applications

i. Flask in Python: User Authentication in a Flask Application

j. Python Concurrent Programming: Introduction to Concurrent Programming

k. Python Concurrent Programming: Multithreading in Python

l. Python Concurrent Programming: Multiprocessing in Python

m. Python Concurrent Programming: Asynchronous Executions in Python

n. Final Exam: Python Journeyman

5. Pythonista

a. Introduction to Using PyCharm IDE

b. Excel with Python: Working with Excel Spreadsheets from Python

c. Excel with Python: Performing Advanced Operations

d. Excel with Python: Constructing Data Visualizations

e. Socket Programming in Python: Introduction

f. Socket Programming in Python: Advanced Topics

g. Python Design Patterns: Principles of Good Design

h. Python Design Patterns: Working with Creational Design Patterns

i. Python Design Patterns: Working with Structural Design Patterns

j. Python Design Patterns: Working with Behavioral Design Patterns

k. Final Exam: Pythonista

1. Selling Essentials

a. Making the Choice to Sell

b. Optimizing Time Management for Successful Sales Preparation

c. Building Strong Client Relationships

d. Mastering Advanced Questioning Techniques

e. Developing Sales Strategies for Objections, Leads, and Deals

f. Staying Motivated and Growing Personally

g. Utilizing Advanced Sales and Negotiation Strategies

h. Applying a "Just Do It" Mindset to Master Practical Sales Skills

i. Prospecting: Panning for Sales Gold

j. The Discovery Meeting: Starting Off on the Right Foot

k. The Value Proposition: Getting Your Pitch Right

l. Turning Objection into Opportunity during a Sales Call

m. The First Steps in Negotiating

n. Negotiating Well and Going for the Close

o. Negotiating the Best Solution

p. Essentials of Advertising

q. Leadercamp on-demand: Crushing Your Sales Quota by Leading with Empathy

r. The Art of Great Consulting Leadercamp: Session 1 Replay

s. The Art of Great Consulting Leadercamp: Session 2 Replay

t. The Art of Great Consulting Leadercamp: Session 3 Replay

u. The Art of Great Consulting Leadercamp: Session 4 Replay

2. Marketing Essentials

a. Marketing: The Process and Functions that Build Customer Relationships

b. Creating Brands through People and Planning

c. The Four Ps: Essential Factors in Marketing

d. Building Trust: Ethics and the Marketing Mix

e. Applying Competitive Advantage to Marketing Strategies

3. Sales Methodologies

a. BOOK SUMMARY:

• Unlimited Sales Success: 12 Simple Steps for Selling More Than You Ever Thought Possible

• What Got You Here Won’t Get You There in Sales! How Successful Salespeople Take It to the Next Level

• One Perfect Pitch: How to Sell Your Idea, Your Product, Your Business—or Yourself

• The Collaborative Sale: Solution Selling in a Buyer Driven World

• Smart Calling: Eliminate the Fear, Failure, and Rejection from Cold Calling, Second Edition

• Consultative Selling: The Hanan Formula for High-Margin Sales at High Levels, Eighth Edition

• World-Class Selling: New Sales Competencies

4. Public Relations

a. Strategies for the Modern Public Relations Professional

b. Writing Skills for Public Relations

5. Market Research

a. BOOKS:

• Emerging Markets: Strategies for Competing in the Global Value Chain

• The Handbook of Mobile Market Research: Tools and Techniques for Market Researchers

• Survey Basics

6. Brand Management

a. Leadercamp on-demand: Brand You, Brand Us

b. Creating Brands through People and Planning

7. Pricing and Distribution

a. BOOKS:

• Pricing: Managing an Essential Pillar of Profitability

• Pricing for Profit: How to Develop a Powerful Pricing Strategy for Your Business

• Innovative Pricing Strategies to Increase Profits, Second Edition

• 100 Practical Ways to Improve Customer Experience: Achieve End-to-End Customer Engagement in a Multichannel World

8. Customer Success Management

a. Providing a Great Customer Experience

b. Customer Empathy and Rapport Building

c. Customer Service: Engaging with Customers

d. Customer Service: Generating Effective Solutions

e. Embracing a Customer-obsessed Mentality

f. AI SIMULATOR: Customer Service - Refund Request

9. Product Management

a. Product Management: An Overview

b. Product Management: Building a Product Strategy

c. Product Management: Metrics for Product Managers

d. Product Management: Building a Product Roadmap and Agile Product Management

e. Product Management: Competitive and Market Analytics for Product Managers

f. Product Management: Create a Go-to-Market Plan

g. Product Management: Designing and Running Experiments

h. Product Management: Communication for Product Managers

i. Product Management: Understanding and Developing Customers

j. Product Management: Market Research Basics

The following courses are included:

1. Artificial Intelligence Introduction

Artificial intelligence is the ability of machines to mimic human intelligence to reach solutions. Explore AI and its uses.

2. Artificial Intelligence and Machine Learning

This course will demystify the world of artificial intelligence (AI) and machine learning (ML), taking you from foundational concepts to practical applications.

3. ChatGPT

Explore ChatGPT, an artificial-intelligence chatbot which has been fine-tuned using both supervised learning and reinforcement learning which allows it to answer text-based queries and generate natural language responses.

4. IT Fundamentals+ (FC0-061)

Designed to validate foundational IT knowledge and skills, making it an ideal starting point for

5. Planning AI Implementation

Plan an AI implementation from setup to architecture, and the issues surrounding incorporating it into an enterprise for machine learning.

6. AWS Certified AI Practitioner (AIF-C01)

Designed for individuals who are looking to demonstrate foundational knowledge of artificial intelligence (AI) and machine learning (ML) concepts, and how they are implemented using Microsoft Azure services.

7. Azure AI Fundamentals (AI-900)

Discover how to build, train, tune, and deploy machine learning models using the AWS Cloud.

8. Google Gemini & Gemini for Workspace

Gemini, formerly known as Bard, is a cutting-edge, versatile artificial intelligence chatbot designed to enhance productivity and streamline workflows. Gemini AI embodies duality and adaptability, making it an invaluable asset in various domains.

9. Generative AI Introduction and Overview

Focus will be on applications, key concepts, and deep learning techniques of Generative AI, progressing towards more complex topics like advanced methodologies and ethical issues.

10. The Generative AI Cloud Odyssey: Exploring AWS, Azure, and GCP

This transformative journey traverses the vast landscape of cloud computing, exploring the cutting-edge technologies and platforms such as AWS, Azure and GCP that drive the future of AI.

11. AI and ML for Decision-makers and Leaders

Covers the basics of AI, the potential applications and high impact use cases of AI, and the ethical considerations involved in implementing AI solutions, visualizing data for impact, and steps involved in designing the best AI strategy for an organization.

12. AWS Certified Machine Learning - Specialty (MLS-C01)

Discover how to build, train, tune, and deploy machine learning models using the AWS Cloud.

13. AI for Marketing Success

Learn how to leverage AI to enhance marketing efficiency, personalize customer interactions, and foster creative innovation through practical insights and real-world applications.

14. Azure AI Engineer Associate (AI-102)

Validate your ability to build, manage, and deploy AI solutions using Azure AI services. In this course, explore the most critical AI technologies available through Microsoft Azure.

15. Disruptive Technologies

Disruptive technology is an innovation that significantly alters the way consumers, industries, or businesses operate. Learn how cutting edge technologies like blockchain, machine learning, AI, AR, and VR are changing the way business decisions are made across the globe.

The Business and Leadership Skills learning program helps professionals strengthen the core competencies needed to lead effectively and drive organizational success. The following courses are included:

1. First-Time Manager

Are you stepping into a management role? Learn the skills and capabilities required to effectively transition into a people management position. Moving into a management role is a huge accomplishment as well as a huge challenge. Here, you’ll learn how to make a smooth transition.

2. Leadership Foundations

Tracks are completable milestones within the journey. Each track contains content, listed in a recommended order, to provide learners with a linear path towards journey completion.

3. Professional in Human Resources® PHR®

Learn important knowledge and skills required to become an effective professional in Human Resources. You’ll explore what you need to advance your HR career, including recruiting skills, benefits knowledge, and more.

4. Leadership Transitions

Expand your leadership skills to achieve better business results through people and teams as you transition to new leadership roles. Learn how to ensure your planning and implementation is focused. Explore ways to link your strategy, tactics and operational needs.

5. Strategic Thinking

How can you be more strategic as a leader? Strategic thinkers continually ask questions to help create the bridge between strategy and tactics. The role of strategic leader requires different skills and perspectives than those required by day-to-day operational leadership roles. Strategic leaders have to have vision and the ability to persuade fellow employees to undertake necessary actions to acquire the same vision.

6. Finance Essentials

Every business decision has financial impact. Expand your financial acumen for improved decision making.

7. Certified Associate in Project Management (CAPM)

The Certified Associate in Project Management (CAPM) certification is an esteemed credential offered by the Project Management Institute (PMI) that demonstrates your understanding of fundamental project management concepts and processes. Ideal for aspiring project managers and professionals seeking to enhance their project management skills, the CAPM certification validates your knowledge of project management principles as outlined in the PMBOK® Guide.

8. Management Decision Making

Discover intuitive and reasoned processes that lead to effective decision making and better outcomes for your organization. Decision making involves choosing between possible solutions to a problem. Learn how these decisions can be made through intuitive or reasoned processes, or a combination of the two.

9. Leading with Emotional Intelligence

Emotionally intelligent leaders get results for themselves and their teams. Develop techniques to become an emotionally intelligent leader. Here, you’ll learn how to become more self-aware and improve your self-regulation, motivation, empathy, and social skills. 

10. Certified Business Analysis Professional (CBAP®) (BABOK® v3)

Acquire knowledge in BA planning and creation of business solutions as you prepare for the CBAP® certification exam. The Certified Business Analysis Professional (CBAP ®) is a professional certification for individuals with extensive business analysis (BA) experience. CBAP® recipients are considered to be the leading, senior members of the BA community.

11. Office 365: PowerPoint (MO-310)

PowerPoint Associate (Microsoft 365 Apps) demonstrates your competency to create, edit, and enhance presentations and slideshows.

12. Office 365: Excel (MO-210)

Excel Associate (Microsoft 365 Apps) demonstrates your competency in creating, editing, and formatting spreadsheets using Microsoft Excel.

13. Six Sigma Black Belt Certification (SSBB)leadership

Lean Six Sigma is a powerful methodology and toolset enabling breakthrough process improvements.  Learn how to apply your knowledge of Six Sigma tools and processes, and your experience in process improvement programs, to help lead quality improvement initiatives in your organization. Lean Six Sigma is a combination of two popular process improvement methods, Lean and Six Sigma. These two time-tested approaches provide organizations with a clear path to achieving their missions quickly and efficiently. You’ll learn how Lean Six Sigma is a system for analyzing and improving processes.

The Cloud Computing learning program introduces learners to the fundamental concepts, technologies, and services that power modern cloud environments. Covering core topics such as cloud service models, deployment models, and essential platforms like AWS, Microsoft Azure, and Google Cloud, the program helps participants understand how to design, deploy, and manage scalable cloud solutions. Learners also explore security, compliance, cost optimization, and migration strategies, blending theory with practical use cases. By the end of the program, participants gain the knowledge and confidence to support cloud adoption initiatives and advance toward cloud-related certifications and roles.

1. Cloud Basics

Explore the core concepts of the Cloud, including the basics of cloud computing, why it's so popular, and where to begin.

2. CLF-C02: AWS Certified Cloud Practitioner

This course is a good starting point for individuals new to Amazon Web Services (AWS). It provides a foundational understanding of AWS Cloud services and concepts. It covers essential topics such as cloud architecture, security, pricing, and support, making it an ideal starting point for those looking to build a career in cloud computing.

3. Google Cloud Digital Leader

This course is designed to prepare candidates for the Google Cloud Digital Leader certification exam. It covers essential topics such as cloud concepts, Google Cloud products and services, and their applications in business contexts.

4. AZ-900: Microsoft Azure Fundamentals

This course is a good starting point for anyone looking to begin their journey in Microsoft Azure certifications. In this journey you will explore cloud concepts, Azure architectures and services, and Azure management and governance.

5. Cloud Security

The cloud is a powerful place, and like local networks, a high level of security is required to be protected from cybersecurity threats and risks. Come learn the various aspects of cloud security.

6. CV0-004: CompTIA Cloud+

This course is designed for IT professionals who have foundational experience in cloud computing and want to validate their ability to manage, configure, and maintain cloud infrastructure. It covers multiple areas of cloud computing and emphasizes the ability to deploy, manage, and troubleshoot cloud environments.

7. AZ-104: Microsoft Azure Administrator

This course is designed to assess the skills and knowledge required to manage and administer Microsoft Azure environments. It is ideal for individuals who want to demonstrate their ability to manage Azure resources, implement virtual networks, monitor and back up Azure resources, and ensure the security of cloud environments.

8. Certified Cloud Security Professional - CCSP

This course covers a comprehensive range of topics essential for cloud security. It is designed to equip candidates with the knowledge and skills needed to effectively secure cloud environments.

The Computer Networking Basics learning program provides a foundational understanding of how computer networks function and communicate. Designed for beginners, the program introduces core concepts such as network types, protocols, and topologies, while covering essential components like routers, switches, IP addressing, and the OSI model. Learners also explore practical topics including network connectivity, security fundamentals, and troubleshooting techniques, gaining the skills needed to understand and manage simple network environments. By the end of the program, participants will have the knowledge to support entry-level networking tasks and build a strong base for more advanced IT and cybersecurity studies.

1. Networking Core Concepts

Networks can range from the very small to the very large and complex. Master the basics of networking technologies here.

2. FC0-U61: CompTIA IT Fundamentals+

CompTIA IT Fundamentals+ is designed to validate foundational IT knowledge and skills, making it an ideal starting point for individuals considering a career in IT or looking to gain a broad understanding of IT concepts.

3. 220-1201: CompTIA A+ Core 1

This course is designed to equip you with the essential skills and knowledge needed to excel in IT support roles. You’ll dive into hardware fundamentals, learning about various components and how to troubleshoot them. You’ll explore networking concepts, mobile devices, and virtualization, gaining a comprehensive understanding of how these technologies work together.

Additionally, you’ll master the basics of operating systems, security, and software troubleshooting. With hands-on labs and real-world scenarios, you’ll be well-prepared to tackle any IT challenge that comes your way.

4. 220-1202: CompTIA A+ Core 2

The CompTIA A+ 220-1202 exam is one of two exams required to earn the CompTIA A+ certification, a foundational credential for IT professionals. This course focuses on skills related to operating systems, software troubleshooting, security, and operational procedures.

5. Certified in Cybersecurity - CC

The (ISC)² Certified in Cybersecurity certification is designed to validate your foundational knowledge and skills in the field of cybersecurity. This journey is ideal for individuals seeking to start or advance their careers in cybersecurity.

6. Cloud Basics

Explore the core concepts of the Cloud, including the basics of cloud computing, why it's so popular, and where to begin. Includes the CompTIA Cloud Essentials+ Certification Prep.

100-490: Supporting Cisco Routing and Switching Network Devices (RSTECH)

Discover the skills required to troubleshoot Cisco networking and system devices at customer sites.

7. N10-009: CompTIA Network+

This course is designed to enhance your understanding of networking concepts and practices. It covers essential topics that are crucial for networking professionals, including network architecture, operations, security, and troubleshooting.

8. XK0-005: CompTIA Linux+

This course is designed to validate the skills necessary for Linux system administration.

The following courses are included:

1. Cybersecurity Awareness: Key Security Terms & Concepts

Explore the key terms used in cybersecurity. Examine different types of threats, threat actors, and targets.

2. IT Fundamentals+ (FC0-061)

Designed to validate foundational IT knowledge and skills, making it an ideal starting point for individuals considering a career in IT or looking to gain a broad understanding of IT concepts.

3. Cybersecurity

Security is of paramount importance to network and system administrators. Explore, in-depth, aspects of cyber security. Includes (ISC)2 Certified in Cybersecurity (CC).

4. Certified in Cybersecurity (CC)

The Certified in Cybersecurity (CC) exam is designed to validate your foundational knowledge and skills in the field of cybersecurity.

5. CompTIA Security+ (SY0-701)

Designed to equip you with the essential knowledge and skills needed to excel in the field of cybersecurity. Topics include Threats, Attacks, and Vulnerabilities, Architecture and Design, Implementation, Operations and Incident Response, and Governance, Risk, and Compliance.

6. Ethical Hacking

Ethical Hacking is extremely important for enterprises. It helps find weaknesses and vulnerabilities of systems and networks before malicious hackers can.

7. Certified Ethical Hacker (CEHv13)

Cybersecurity plays a critical role in protecting sensitive data, systems, and networks from malicious threats. Ethical hacking, a subset of cybersecurity, involves identifying and addressing vulnerabilities before malicious hackers can exploit them.

8. Enhancing Enterprise Security with Generative AI and Artificial Intelligence

Beginning with a foundational comprehension of generative AI and its role in cybersecurity, this journey then explores how AI can improve common security tools, identity security, and email security.

The Data Management learning program provides professionals with a structured pathway to understand and apply best practices for handling organizational data as a strategic asset. The program covers the essentials of data architecture, databases, storage, and integration, while also addressing advanced areas such as governance, data quality, privacy, and compliance. Learners are introduced to practical tools and frameworks that enable them to organize, secure, and analyze data effectively, ensuring it remains accurate, accessible, and reliable. By combining technical skills with policy-driven approaches, the program equips participants to support business intelligence, improve decision-making, and ensure regulatory alignment in today’s data-driven environments.

1. Data Essentials

These days, it is essential for businesses to work with large amounts of data on a daily basis.  In this channel, you will explore the basics of data in data-driven organizations.

2. Data Science Core Concepts

Explore data science, a multi-disciplinary field used to analyze large amounts of data to detect relationships and uncover meaning.

3. DA0-001: CompTIA Data+

The DA0-001: CompTIA Data+ certification exam is designed for individuals who want to demonstrate their foundational knowledge and skills in data management, data analytics, and data-driven decision-making. This entry-level certification is ideal for professionals working in data-related roles such as data analysts, data administrators, or business analysts, who need to manage, analyze, and interpret data to support business processes.

This course covers the basics of data lifecycle management, the analysis of data using various techniques and tools, and how to ensure data accuracy and security.

4. Big Data

Big data represents high volume, high-velocity information assets, which enable better analytics, insight, decision making, and process automation. Big data is a field that treats ways to analyze, systematically extract information from, or otherwise deal with data sets that are too large or complex to be dealt with by traditional data-processing application software. Learn how big data can be analyzed for insights that lead to better decisions and strategic business moves.

5. DP-900: Microsoft Azure Data Fundamentals

The DP-900: Microsoft Azure Data Fundamentals exam is designed for individuals who are new to data services and want to demonstrate foundational knowledge of data concepts and how they are implemented using Microsoft Azure. This certification is ideal for those who are exploring a career in data management, analytics, or business intelligence and is perfect for beginners who want to understand core data concepts, Azure data services, and how to work with data in the cloud.

6. PL-300: Power BI Data Analyst

Prepare for the PL-300: Power BI Data Analyst certification exam with a journey designed to equip you with the skills and knowledge necessary for effective data analysis and visualization using Microsoft Power BI. This course focuses on the core competencies required for data analysts to prepare, model, visualize, and analyze data effectively.

7. Data Analyst to Data Scientist: Track 1: Data Analyst

In this track, the focus is the data analyst role with a focus on: Python, R, architecture, statistics, and Spark.

8. Data Analyst to Data Scientist: Track 2: Data Wrangler

In this track, the focus will be on the data wrangler role. We will explore areas such as wrangling with Python, Mongo, and Hadoop.

9. Data Analyst to Data Scientist: Track 3: Data Ops

For this track, the focus will be on the Data Ops role. Here we will explore areas such as governance, security, and harnessing volume and velocity.

10. Data Analyst to Data Scientist: Track 4: Data Scientist

For this track, the focus will be on the Data Scientist role. Here we will explore areas such as visualization, APIs, and ML and DL algorithms.

11. Google Professional Data Engineer

The Google Professional Data Engineer certification is designed for professionals who want to demonstrate their expertise in designing, building, and maintaining data systems on Google Cloud Platform (GCP). This certification validates your ability to work with Google Cloud's data engineering tools, including services for data storage, data processing, data analysis, and machine learning. This journey focuses on key aspects of data engineering, such as designing data pipelines, managing big data processing, performing data analysis, and using Google Cloud's machine learning capabilities.

The following courses are included:

1. Developer Fundamentals: Programming Fundamentals

Focus will be on programming fundamentals where one can learn to build program logic with pseudocode, the purpose of the algorithm, Object-oriented concepts, and the best programming practices.

2. Developer Fundamentals: Web Fundamentals

Covers web development essentials focusing on the core elements and features of HTML, styling techniques with CSS, and the staples of everlasting scripting language JavaScript.

3. Developer Fundamentals: Database Fundamentals

Focus will be on database concepts, RDBMS with a handful of demos on various SQL commands using MySQL.

4. Developer Fundamentals: Software Design and Development Fundamentals

Focus will be on software design and development principles that empowers you to recognize why software engineering is always the base for any sort of application development and to embrace the patterns, principles, models, and tools used.

5. Web Design

Uncover the exciting world of web design and its related technologies.

6. Java Certified Foundations (1Z0-811)

Designed for individuals who are looking to validate their fundamental knowledge of Java programming. It focuses on the essential skills and knowledge required to understand and write basic Java programs. It covers topics such as variables, operators, control flow, methods, arrays, and the key principles of object-oriented programming.

7. Web Programmer to Apprentice Programmer: Web Programmer

Programming using JavaScript.

8. Web Programmer to Apprentice Programmer: Web Apps Developer

Building applications using React.

9. Web Programmer to Apprentice Programmer: Novice Programmer

The focus will be on SQL programming and building Web apps using Django.

10. Web Programmer to Apprentice Programmer: Apprentice Programmer

The focus will be on design patterns for JavaScript.

11. Python Novice to Pythonista: Python Novice

Getting started with Python, complex data types, conditional statements and loops, and first-class functions and lamdas.

12. Python Novice to Pythonista: Python Apprentice

Learn Python classes and inheritance and also data structures and algorithms.

13. Python Novice to Pythonista: Python Journeyman

Covers Python Unit Testing, Python HTTP requests, Flask in Python, and Python concurrent programming.

14. Python Novice to Pythonista: Pythonista

Focus is unit testing, developing and debugging using the PyCharm IDE, wrangling Excel data, network programing, and hashing and encryption algorithms.

15. Mobile Development 1: Fundamentals of Dart Programming and Flutter Framework

learn about Flutter and the Dart programming language as well as layouts in Flutter.

16. Mobile Development 2: Building Mobile App with Flutter

Create forms and animations in Flutter, integrating Flutter with backends, and testing and debugging Flutter Apps.