Administrative Support with Windows 11, Office 365, Gmail & QuickBooks

ONLINE

Level: Beginner to Intermediate

Graduates of this program will be ready to:

  • Secure and manage modern digital workspaces using Windows 11

  • Achieve advanced productivity using the core applications of Microsoft Office 365 to create professional documents (Word), manage data and perform analysis (Excel) and develop compelling presentations (PowerPoint)

  • Streamline collaboration and communication using Outlook 365, Teams 365, Copilot 365 and Gmail

  • Manage financial records by utilizing QuickBooks

  • Qualify for the following potential job roles:

  • Administrative Assistant

  • Executive Assistant

  • Office Manager

  • Desktop Support Technician (Entry-Level)

  • Various roles requiring strong technical and clerical proficiency in a Windows and Office 365 environment

Prerequisites: HS Diploma, G.E.D or equivalent

Required materials: All required materials are included with tuition

Delivery: Online

Format: Instructor-led

Duration: 16 weeks

  • One 4-hour live session per week

  • 88 hours of self-study

Tuition: $2,849

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What’s Included?

  • Exam vouchers (MO-110, MO-210, MO-310)

  • E-books

Instructor Support

  • Certified instructor

  • Weekly virtual classes

  • Direct access to instructor via email

Curriculum Breakdown

Windows 11

This course will help you master Windows 11 as a high-efficiency user while gaining the crucial foundational knowledge of client administration required to support a modern office environment. The training prepares you not just to use the technology, but to manage and support it, making you an indispensable asset in any organization.

Prerequisite: none

  • Windows End User

    • Getting Started with Windows 11

    • Accessing and Managing Files

    • Organizing and Searching for Files

    • Using the Universal Apps

    • Managing Programs and File Types

    • Exploring the Productivity Tools

    • Protecting and Backing-up Data

    • Configuring System Properties

    • Customizing the System Appearance

    • Configuring and Optimizing a System

    • Exploring the Accessibility Tools

    • Managing User Accounts

    • Discovering Copilot

Office 365

Microsoft 365 (formerly Office 365) is the latest in Microsoft's business productivity suite of applications.

This course is designed to transform users into certified-level power users across the most critical business applications, maximizing efficiency in documentation, data analysis, communication, and presentation.

Prerequisite: none

  • MO-110: Microsoft Office Specialist: Word Associate
    Word Associate (Microsoft 365 Apps) demonstrates your competency in creating, editing, and formatting Documents using Microsoft Word.

    • Manage Document Options and Settings

    • Use Advanced Editing and Formatting Features

    • Create and Manage References

    • Manage Graphic Elements

    • Manage Document Collaboration

    MO-210: Microsoft Office Specialist: Excel Associate
    This course demonstrates your competency in creating, editing, and formatting spreadsheets using Microsoft Excel.

    • Manage worksheets and workbooks

    • Manage data cells and ranges

    • Manage tables and table data

    • Perform operations by using formulas and functions

    • Manage charts

    • Books

      • Microsoft Excel Functions and Formulas, Sixth Edition: Excel 2021/Microsoft 365

      • Excel 2021 / Microsoft 365 Programming by Example

      • Microsoft Excel In Easy Steps: Illustrated Using Excel in O_ice 365

      • Dynamic Array Formulas for Excel 365 and Beyond

      • Microsoft Excel 365 Bible

    MO-310 Microsoft Office Specialist: PowerPoint Associate

    PowerPoint 365

    • Manage presentations

    • Manage slides

    • Insert and format text, shapes, and images

    • Apply transitions and animations

    • Books

      • MCA Microsoft Office Specialist (Office 365 and Office 2019) Study Guide: PowerPoint Associate Exam MO-300

      • MCA Microsoft Office Specialist (Office 365 and Office 2019) Complete Study Guide: Word Exam MO-100, Excel Exam MO-200, and PowerPoint Exam MO-300

      • PowerPoint 2019 for Dummies

    Outlook 365

    • Getting started

    • Sending email

    • Managing & filing email

    • Adding attachments & content to emails

    • Searching & organizing items

    • Formatting & proofreading email text

    • Working with contacts

    • Getting things done with tasks & notes

    • Managing the calendar

    • Automating & collaborating

    • Customizing your experience

    Teams 365

    • Getting Started

    • Formatting messages

    • Using messaging, notification, & call tools

    • Managing teams & channels

    Copilot 365

    • Unlocking productivity with the Microsoft 365 Copilot app

    • Creating content with Microsoft 365 Copilot in Word & other apps

    • Automating data analysis with Microsoft 365 Copilot in Excel

    • Enhancing communication with Microsoft 365 Copilot in Outlook & Teams

    • Building a Customer Insight Assistant agent with Microsoft 365 Copilot

    • Automating data analysis with Copilot in Excel 365

    • Discovering Copilot for Windows 11

Gmail

While many organizations operate within the Microsoft ecosystem, proficiency in the universally popular Gmail platform is essential for modern administrative professionals who frequently interact with external partners, vendors, and clients utilizing Google Workspace.

Prerequisite: none

    • Getting started in Gmail

    • Sending & receiving emails

    • Formatting emails

    • Organizing emails

    • Customizing Gmail & managing accounts

    • Using the Contact tools

    • Managing & configuring the Calendar

    • Using applications & Add-ons

    • Finding emails

QuickBooks

This course will teach students to use QuickBooks Desktop Pro for streamlining day-to-day financial operations.

Prerequisite: none

    • Installing and setting-up the Application

    • Getting Better Acquainted with QuickBooks Desktop Pro

    • Working with Files, Documents, and Reports

    • Managing Accounts, Vendors, and Inventory

    • Dealing with Customers, Sales, and Tax

    • Setting-up Invoicing, Bills, and Payment