DISPUTE RESOLUTION POLICY

Emerging Technologies Institute strives to provide a very supportive environment and respects the rights of all students. It is our practice to fairly and objectively address the concerns of any complainant in an attempt to equitably resolve his or her grievance.

A student lodging a complaint is encouraged to first make the complaint to the immediate supervisor of the individual against whom the complaint is being made. A written complaint is preferred but not required. If the matter is not resolved to the student’s satisfaction, the student may pursue their grievance to ETI’s Executive Director. A student has 5 school’s days within which to make the complaint and the institution has 10 school days in which to attempt to resolve it.

If the complaint is not resolved at the level of the Executive Director or if the complaint is against the Executive Director, the student may file a formal, written complaint with the following agencies:

Florida Department of Education
Commission for Independent Education
325 W. Gaines Street, Suite 1414
Tallahassee, FL 32399-0400
Phone: (850) 245-3200
Fax: (850) 245-3238
Email: cieinfo@fldoe.org

Middle States Association Commissions on Elementary and Secondary Schools
3624 Market Street, 2 West
Philadelphia, PA 19104
(267) 284-5000